My husband and I stayed overnight at a hotel this past weekend so as to attend our daughter’s ordination. Since we were only away for one night, and would be busy for most of the time, I did not take my laptop. There is a computer in the hotel’s lobby (we’ve stayed there many times) and I knew I could check my email on Sunday morning to see if anyone desperately needed me (they didn’t).
When I went to log in, I found a dead monitor. A little more checking revealed a missing power cord. Hey, I do this all the time so it was no big deal for me to investigate. I approached the front desk, and not seeing anyone, I called out a couple of times and finally a young man came out. I told him of the missing power cord, but he just stood and looked at me like I was speaking a foreign language.
When I realized I wasn’t going to get too far with him, I went back to the computer area and dug around until I found the cord. The desk man, who had followed me, seemed very relieved. I truly believe he would not have had a clue as to how to replace the thing had I not made the discovery. After putting it all back together, the monitor worked fine and I completed my mail check.
I also noticed that the mousepad was dilapidated, and the screen needed cleaning. The teacher in me made me want to fix more than just the power cord. I told my husband that I could do that desk man’s job even without any hospitality training. I just have to know how to make things better, sort of like what I do at school.