I am crabby this morning. Once again, my local paper, which I subscribe to online, will not load. The Fresno Bee is not the greatest paper to begin with, but it has all the local news, the local obituaries, and two pages of comics. Over the years they have retired or fired all of the editors so it’s often riddled with errors. I attempt to disregard those.
I quit getting the paper version delivered when we went to San Francisco as it was a nuisance to put a hold on the paper and then restart it (which the paper’s customer service could never seem to get right). The online version, for which one must pay a subscription, looks just like the paper version. It is handled by a company called OLive Software. It should all work seamlessly. Today, when I attempt to connect, I am told I must sign in, and when I do, I am told I must subscribe. We renewed and paid for a year’s subscription in June. Hellooooo.
I would really like to like OLive, but I find it hard to do so. The paper often will not load properly, and I have contacted both The Fresno Bee and OLive to no avail. The customer service lady at The Bee doesn’t have much of an answer as to when the problem will be fixed, and OLive just completely ignores me.
So, I sit here, no newspaper to read. And lousy customer service. It all makes me crabby.