Have any of you, dear Readers, posted about a business or organization that didn’t meet your expectations and then hear from the company? I just read that more businesses are keeping a check on social media and responding when someone writes a critical blog post.
I just wondered if any of you have had a reaction to a post you have written, whether good or bad? Did the company offer to apologize, or to take care of the issue, or to give you something to help you feel better?
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